Last updated: July 15, 2026
This Privacy Policy explains how We Are Your Neon (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, contact us, submit a form, request a free audit, book a call, or interact with our advertisements — including lead forms on Facebook, Instagram, and other Meta platforms. By using our website or providing your information to us, you agree to the practices described in this policy.
Who We Are
We Are Your Neon is a digital marketing agency that provides services such as search engine optimization (SEO), website management, Google and social media advertising, and related marketing services. If you have any questions about this policy or your information, contact us using the details in the “Contact Us” section below.
Information We Collect
Information you provide to us When you fill out a form on our website, request a free audit, book a call, or otherwise contact us, we may collect information such as your name, business or law firm name, email address, phone number, website URL, the areas or goals you tell us about, and any other details you choose to include in a message or form field.
Information from Facebook / Meta and other advertising platforms If you submit an instant form (lead ad) through Facebook, Instagram, or another Meta platform, we receive the information you provide in that form — typically your name, email address, phone number, and any answers you give — along with limited technical information the platform shares with us. Your interaction with those forms is also governed by Meta’s own privacy policy.
Information we collect automatically When you visit our website, we and our service providers may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, referring website, and how you interact with our site. See the “Cookies & Tracking Technologies” section for more detail.
Information from third parties We may receive information about you from advertising platforms, analytics providers, and other service providers we use to operate our business and marketing.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the information, audits, or services you request;
- Schedule and conduct calls and follow up with you about your business;
- Prepare and deliver audits, proposals, and marketing services;
- Send you communications about our services, including follow-ups and, where permitted, marketing messages;
- Operate, maintain, analyze, and improve our website and marketing;
- Detect, prevent, and address fraud, security, or technical issues; and
- Comply with our legal obligations and enforce our terms.
How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers. With vendors who perform services on our behalf — for example, website hosting, form and CRM tools, scheduling tools (such as Calendly and Google Calendar), email delivery, and analytics and advertising platforms (such as Google and Meta).
- Legal reasons. When we believe disclosure is necessary to comply with the law, respond to legal process, or protect the rights, property, or safety of our company, our clients, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
- With your direction. When you ask us to share your information or otherwise consent.
Cookies & Tracking Technologies
We and our partners use cookies, pixels (such as the Meta Pixel), and similar technologies to run our website, measure performance, understand how visitors use our site, and deliver and measure advertising. You can usually control cookies through your browser settings, and you can opt out of certain advertising cookies through tools offered by the platforms and industry groups. Blocking some cookies may affect how the site works.
Facebook / Meta Lead Ads
When you submit a lead form on a Meta platform, the information you provide is collected so that we can contact you and provide the information or services you requested, consistent with this Privacy Policy. Meta’s collection and use of your information is governed by Meta’s own policies. You can adjust your ad preferences and manage your information within your Facebook or Instagram account settings.
Text Messages & Phone Calls
If you provide your phone number, you agree that we may contact you by phone or text message about your inquiry and our services, using the number you provide. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP, and you can ask us to stop calling you at any time.
Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy, to provide our services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of your information, and the right to opt out of certain uses. For example, California residents may have rights under the California Consumer Privacy Act (as amended). We do not sell personal information. To exercise any available rights, contact us using the details below, and we will respond consistent with applicable law. We will not discriminate against you for exercising your rights.
Marketing Choices
You can opt out of our marketing emails at any time by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing, we may still send you non-promotional messages related to your requests or our ongoing business relationship.
Third-Party Links
Our website and communications may contain links to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy policies.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
We Are Your Neon
1265 Blarney Street
Minneola, FL 34715
Email: chris@weareyourneon.com
Phone: (407) 308-5180
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.
